Good reviews can fuel positive word of mouth and generate referral traffic like you’ve never seen!
Who would you prefer to do business with? A company with a good reputation, no reputation to speak of, or one with a bad reputation? The answer is obviously the one with a good reputation, right? Well that same answer would apply to your prospective customers. If you’re not managing your reputation online, and cultivating it into a 5-Star reputation, and your competitors, it stands to reason that they’re attracting more new business than you are.
If you have a 5-Star reputation, and a prospective customer contacts you, then you’re more than half-way towards closing the new business. As long as you have the right product, at a price the customer feels is reasonable, then couple this with the fact that the prospective knows you’re a trustworthy business that cares about customer satisfaction, it more than likely means the business is yours.
We can help you repair existing damages, clear your reputation, safeguard against negative comments and protect your brand / business
When it comes to managing and protecting our customers reputations we are second to none in the industry.
Don’t leave your reputation to chance.
79% of consumers place equal weight on both online reviews and personal recommendations - Bright Local
85% of consumers use the internet for research before making a purchasing decision - Yelp